Refund Policy

Our refund policy allows you a 30-day window after receiving your item to request a return. To be eligible for a return, it’s important that your item is in the same condition you received it—unworn, unused, with tags still attached, and in its original packaging. We also ask that you keep your receipt or proof of purchase handy, as this will be necessary to process your return.

To initiate a return, simply reach out to us via email at support@efuniq.com,  We’re here to help! Once your return is accepted, we’ll provide you with a return shipping label and detailed instructions on how to send your package back to us. Please remember that items sent back without prior authorization may not be accepted, so it’s always best to contact us first.

If you’re looking to exchange an item, the fastest way to do so is to return the item you have and make a separate purchase for the new one once your return is accepted. This way, you can ensure you get exactly what you want without any delays.

Once we receive and inspect your return, we’ll notify you about the approval status of your refund. If approved, you can expect to see the refund processed back to your original payment method within 10 business days. Please keep in mind that it may take some additional time for your bank or credit card company to post the refund to your account.

We’re here to support you every step of the way. If you have any questions or concerns regarding our refund policy, please feel free to reach out to us. Your satisfaction is our priority, and we want to ensure that you have a positive shopping experience.